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Business English

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Course Content


Topic outline

  • General

    General

  • Topic 1

    Topic 1

  • Topic 2

    Topic 2

    • Lesson 2: Current account SCORM package
      Restricted Not available unless: The activity Lesson 1: Credit card is marked complete

      Learning about managing your account and your account options




  • Topic 3

    Topic 3

    • Lesson 3: Overdraft SCORM package
      Restricted Not available unless: The activity Lesson 2: Current account is marked complete

      E-banking and mobile banking and other account options.

  • Topic 4

    Topic 4

    • Lesson 4: Currency exchange SCORM package
      Restricted Not available unless: The activity Lesson 3: Overdraft is marked complete

      Handling currency exchange with foreign clients.



  • Topic 5

    Topic 5

    • Lesson 5: Time deposit SCORM package
      Restricted Not available unless: The activity Lesson 4: Currency exchange is marked complete

      What is a time deposit and what is it used for?



  • Topic 6

    Topic 6

    • Lesson 6: American Express SCORM package
      Restricted Not available unless: The activity Lesson 5: Time deposit is marked complete

      Working with American express cards and bank accounts.



  • Topic 7

    Topic 7

    • Lesson 7: Money transfer SCORM package
      Restricted Not available unless: The activity Lesson 6: American Express is marked complete

      Working with foreign money transfers.



  • Topic 8

    Topic 8

    • Lesson 8: Complaints SCORM package
      Restricted Not available unless: The activity Lesson 7: Money transfer is marked complete

      How to deal with, and adequately handle client complaints.



  • Certificate

    Certificate

    • Adresa

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